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Navitera
Navitera

Customer Feedback Form

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Please spend a few minutes to help us improve our service. We request your valuable feedback on our performance on various aspects listed below.

Parameter Ratings
10 (Excellent)9 (Excellent)8 (Excellent)7 (Very Good)6 (Very Good)5 (Good)4 (Good)3 (Average)2 (Average)1 (Poor)
A1 Availability of guidance
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)
A2 Promptness in getting service
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)
A3 Accuracy of service rendered
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)
A4 Behaviour of employees
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)
A5 Adherence to delivery schedule
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)
Is there any grievances?
If YES, was your complaint redressed to your satisfaction?
PARAMETER
10 (Excellent)9 (Excellent)8 (Excellent)7 (Very Good)6 (Very Good)5 (Good)4 (Good)3 (Average)2 (Average)1 (Poor)
B Your overall satisfaction level
10 (Excellent)
9 (Excellent)
8 (Excellent)
7 (Very Good)
6 (Very Good)
5 (Good)
4 (Good)
3 (Average)
2 (Average)
1 (Poor)